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About Reverse Mortgage Counseling

So, you decided to speak with one of our reverse mortgage consultants. You decided that a reverse mortgage is right for you. What’s the next step?

The next step is a conversation with a federal, government-approved counselor. This is a vital part of the process, required by the government before you can complete your reverse mortgage application. It only takes around 60 minutes.

You’ll receive an independent, third-party counselor who does not work for Crown Reverse Mortgage. She or he is required to educate you about your options—regardless of whether or not you choose to continue pursuing a reverse mortgage.

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"Why is counseling required? What does it do for me as a homeowner?"


Getting a reverse mortgage loan is a big financial decision. 

It requires careful consideration—and a trained counselor can help you navigate both emotionally and practically.

He or she can help you fully understand how reverse mortgages work, so you can make an informed and confident decision.

Plus, it’s a great opportunity to make sure that all your questions have been answered. You’ll be clear on all of the details—the process, the financial implications, your options, and more.

Who you choose for counseling is entirely up to you, as long as the one you choose is approved by the United States Department of Housing and Urban Development (HUD). Your Crown Reverse Mortgage Financial reverse mortgage consultant will provide you with a list of counselors in your area for your convenience.

Plus, there are also a number of national HUD-approved agencies you can call for further assistance:


Consumer Credit Counseling Service of Atlanta (CCCS of Atlanta):

Money Management International (MMI):

National Council on Aging (NCOA):

National Foundation for Credit Counseling (NFCC):

  1. You choose an approved counselor and call to schedule an appointment.
  2. The counselor sends you a bundle of materials to review.
  3. During your over-the-phone or in-person appointment, the counselor will discuss your reverse mortgage options and obligations with you. He or she will also assess your financial needs and current financial situation.
  4. Your counselor issues a certificate to you when your session is complete (usually within 60 to 90 minutes).
  5. Now you can share your certificate with your Crown Reverse Mortgage Financial consultant. At this point, you can complete your reverse mortgage application. It’s as simple as that!

Here’s what people like you are saying about us.

"When I began working with Brian, I had an idea in mind about what I wanted to do regarding consolidating debt to reduce interest rates and allow for more cash flow. In the spirit of exceptional service, Brian didn’t simply respond to and process my wishes, but shared with me several different options which would help me achieve my goals more effectively, unlike other financial institutions that merely returned a solution which was not really in my best interest. Once the final solution was determined, Brian and team continued to work hard for and with me to get the best rate and deal possible by counseling me on how to increase my credit score in short order and then by interacting with the agencies on my behalf to update their records just in time."
Geoff and Debbie S.
"Brian always made me feel at ease, was easy to communicate with and by the end of my first purchase with Brian I knew for a fact he had my best interest at heart. I have since done three transactions with him and I know he always fights to get me the best deal and protects my interests at all costs. "
Frank & Debbie V.
"Purchasing or refinancing a home is such a personal and often stressful experience, things seem to come down to the last 31 days and when the process greatly affects you and your family, emotions can run high. In the age of online offers and refinancing with a click of the button I have been burned before. In Brian I have an individual on my financial team that I can trust completely and that is priceless."
Denise G.
"I was lucky in that Brian was a good friend of the family when we took on the process of purchasing a family home. Then I found out that I was even more lucky than I knew. Brian and his team will take care of you like their own family as they guide you through the process to closure."
Jacqueline T.
"If you’re looking for company and person that will make you feel like family, look no further than Brian and his staff. Professionalism, dedication and a personal touch. You can’t ask for more."
Jonathan Q.

Choose Crown Reverse Mortgage For A Self-Reliant Financial Future

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